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Before downloading pctechmate, please note that our automated computer repair solution is meant for use on PCs running the following Microsoft Windows operating systems ONLY: Windows XP, Windows Vista, and Windows 7. We will offer a solution for Windows 8 users very soon! We do not recommend downloading pctechmate for use on ANY Apple Mac products.

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We offer a completely secure ordering system. We do not share your information with any 3rd party. To ensure the highest level of security of the data you enter, please verify that you see the small yellow lock at the bottom of your browser indicating a secure connection. Internet Explorer 7 users - the lock will be up by the address bar. If you do not see this symbol, the information you submit may not be securely transferred to our servers.

Refund Policy: Our refund policy is easy. If you are not happy for any reason, we are happy to offer a full refund immediately. All we ask, is that you share the problem that you experienced and how you think we can improve on it. We want to make every one of our customers happy with our company so that even if you do have a bad experience, you will tell everyone that we satisfied your issues.

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